Services & Facilities

Event Policies & Guidelines

Auckland Museum business conditions

Venue hire is available for corporate hospitality events, product launches, weddings and private events. It is understood that the organiser will conduct their event in an orderly manner, in full compliance with all applicable laws.

The Museum reserves the right to exclude or remove any objectionable persons from the event or Museum premises without organizer’s permission and without liability.

If the Museum has reason to believe that an event will affect the smooth running of the Museum’s business, its security or reputation, it reserves the right to cancel the event without liability.

Organisers are financially responsible for any damage sustained to the Museum premises or equipment by the organiser, organizer’s guests, invitees, outside contractors or other persons attending the event, whether in the room reserved or any area or part of the Museum, prior to, during or after the event.

 Timing

As the Event Centre and Auditorium are purpose-built venues pack-in can commence from 8am with all events completed (including pack out) by 2am. Events taking place in the Grand Foyer, Oceans Gallery, Origins Gallery, Centennial Street and Members' Lounge have timing restrictions.

The Museum closes at 5pm and then pack-in commences on approval of Museum Security once the public have been cleared from the building. This is normally by approximately 5:15pm. Dependent upon the complexity of the set up time required please liaise with your chosen caterer regarding guest arrival time – this is normally 6.30pm or later.

It is possible depending on the number of guests to have a different part of the Museum as a pre-dinner drinks area if an earlier start time is required or as a wet/windy weather alternative to drinks outside on the Museum steps. All events at the Auckland Museum must conclude no later than 2am (including pack out) with security remaining until the building is clear of all guests and the pack out of all catering equipment and staff is completed.

Smoking policy & other items not permitted

Catering

Services

Insurance

Kitchen for caterers

Audio visual services

Audio visual services such, as lighting, sound systems and microphones are not included in the venue hire and are an additional cost. Our preferred Audio Visual supplier is Multimedia. Please email Jeevan Singaram or phone him on +64 9 523 3049. Should you wish to use an audio visual contractor other than Multimedia, the contractor will be required to work under the supervision of a Multimedia ‘house technician’ for pack in and pack out. Multimedia will charge your contractor $60.00 +GST per hour for this service. In the Grand Foyer column lighting is highly recommended. There are eight large columns in the Foyer and twelve smaller columns. There are also eight large external columns.
Column lighting can be a choice of many different colours and the impact is stunning. Please ask for a quote.

Security

Security levels are set by the Safety and Security Manager and are not negotiable. Security is required for the continued preservation of the Museum and is supplied by the Museum. Security attendants are required from the time pack in begins until event pack out is completed and all catering staff have departed. Their primary task is to ensure security and safety of guests inside the Museum. No security is provided for car parking or other uses of the Auckland Domain. Attendants are charged at $30.00 per hour, per attendant excluding GST. The number of attendants varies depending on which area of the Museum utilised.

Music & Entertainment

Florists

Facilities

Accessibility

Restrooms

Restrooms are located on the ground floor of both main entrances and also available on Level one. Restrooms suitable for disabled visitors are also available at these locations. Baby changing stations are located in the toilets. Toilets are available in the event centre.

Car parking