Planning your visit

Qualmark logoThe Museum is located in the city’s oldest and most popular park — the Auckland Domain.  This expansive area is a respite from the rush and bustle of the city, just minutes away.

From playing fields to formal gardens and ponds edged by century-old trees, there is much to see here. Features for visitors include the Winter Garden, Fernz Fernery and duck ponds. Close by is Parnell, Auckland´s oldest suburb. Distinctive historic buildings combine with retail and vibrant cafes making Parnell Village a place to relax and people watch, as well as shop.

Opening Hours

Galleries & exhibitions Open daily, Monday to Sunday
10am - 5pm
(ANZAC Day morning 6.45am)
Christmas day Closed
Library Monday to Friday, 1pm–5pm and Saturday 10am–5pm
Cafe Open daily, 9.30am–5pm
Shop Open daily, 10am–5pm

Admission

The care and maintenance of the Museum’s vast collection is expensive.  As we are a non-profit organisation donations are much appreciated. No donation is requested of those visiting our war memorials. The suggested donations are:

Adults

A $10 donation is suggested from adults. Aucklanders will not be asked to make an admission contribution. No donation is requested on ANZAC Day. Find out more
Children Children and students aged 15 years and under are free. Special exhibition charges may apply.*
Group visits & bookings A service fee per person inclusive of GST at 15% is applicable. No commissions payable. Bookings are essential. Find out more
School groups Service fees apply. Booking your school group visit is essential
Exhibitions & events A charge may apply. Check the What's on section 
Guided tours Available for both casual and booked visits. Find out more  
Members Members are entitled to wide range of benefits. Find out more
*Note: Parents or guardians shall provide supervision and care for children under the age of 14 while attending the Museum. The Museum does not accept responsibility for any children left unattended.

For Parents & Access

Parenting and changing facilities Changing facilities are available in toilets off the Atrium and Grand Foyer on the Ground floor. A well equipped parenting room for feeding young babies is also available off the Welcome Lounge adjacent to the Grand Foyer.
Access All galleries and service areas areas are accessible by wheelchair and pushchairs. Find out more

Contact us

Email info@aucklandmuseum.com
Telephone 09 309 0443 (Switchboard) or
Infoline 09 306 7067 (Recorded information)
Shop 09 309 2580
Bookings office  09 306 7048 or 0800 256 873 (0800 AKMUSEUM)
School bookings  09 306 7040
PR desk Publicist
Melanie Cooper
mcooper@aucklandmuseum.com
Phone 021 899 062
Physical location The Auckland Domain
Parnell
Auckland, New Zealand
Postal  Visitor Services
Auckland Museum
Private Bag 92018
Parnell
Auckland, New Zealand

Multilingual Visitor Guides 

Get useful information about the Museum's wide range of visitor services including gallery maps. Also available at the ticket desks.
Chinese | French | German
Japanese | Korean | Spanish

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