condensed discuss document expanded export feedback print share remove reset document_white enquire_white export_white report_white


Online sales terms and conditions

Online sales terms and conditions

Auckland Museum Institute (referred to as "us", "we" or "the Institute") Auckland Museum (referred to as “the Museum”) will only supply and sell goods to you on the following terms and conditions.

This page defines the terms and conditions for the supply of goods and services from the Institute to you. Auckland Museum has separate terms of use for its website. Please see that page for more information on the Museum's privacy, cookies, and external websites policies.

website terms of use

Online purchases

All transactions are processed in New Zealand Dollars (NZD). All products and services include Goods and Services Tax of 15%. When you purchase a membership online we need to know your name, address, telephone number, email address and credit card information.

Your credit card information will be used only to process your transaction. So that we can track your order, we will retain your order information for our records. We accept Visa and MasterCard credit cards. The name that will appear on your statement will be "Akld Museum Institute".

Credit card security

Our secure server software uses industry-standard SSL (Secure Socket Layer) encryption technology. SSL encrypts, or encodes, your personal information - including credit card number, name, and address - so this information is unreadable should someone try to intercept it. Credit card details stored onsite are encrypted using 168bit 3DES encryption. Payment Express is a level 1 certified PCI-DSS compliant provider.

Ordering processing

Your order will be processed as soon as practicable within standard business hours. No order will be processed until we have received confirmation of payment in full.


Your membership pack with sent via NZ Post once processing is complete. If you do not receive your pack with 14 working days please contact us via email.

Request more information

You may request a copy of any information relating to you collected by this website and request that it be corrected. For further enquiries relating to access to personal information or Membership of Auckland Museum Institute, please contact the Membership Office, Auckland Museum Institute + 64 9 306 7923 or +64 9 302 6249.

Business name

Our business trading name is Auckland Museum Institute. The Institute is a charitable entity founded in 1867 to inspire interest in science, literature and history, and is the Auckland Branch of the Royal Society of New Zealand. Its elected council has the right to appoint four members of the Auckland Museum Trust Board.

Contact us

If you have any questions please either phone or email