Services and amenities Accessibility The Museum is accessible to everyone. For more information and a sign language video see our disability access information. Children and families Events and activities Find out more about our family events and children's activities that are regularly held on weekends and during school holidays. Our Weird and Wonderful gallery offers a wide range of hands-on fun and learning activities. Facilities Baby changing stations are located in the toilets. Read more in our frequently asked questions. Coat and bag check-in For the comfort and safety of visitors and collections, large bags, backpacks and tripods cannot be taken into the galleries. Your possessions will be safe in the security locker holding areas. At the northern entrance to the Museum, cloakrooms are located within the Visitor Lounge in the Grand Foyer entrance. The Museum reserves the right to require bags and motorcycle helmets be deposited here, for security reasons. At the southern entrance to the Museum, a coin operated locker is located in the Atrium, on the right as you enter the Museum. Eating and drinking No food or drink is allowed to be taken into the galleries as eating or drinking in the galleries is not permitted. There are several options for families looking for somewhere to feed their children including: The Atrium at the southern end of the Museum The Welcome Lounge at the northern end of the Museum The Kai Room, a dedicated space, on Level One. There is a café in the new Atrium which offers fresh fare. First Aid A First Aid kit is located in the coat and bag check-in at the Foyer entrance, or ask any Museum representative for assistance. Information desk Staffed by Museum volunteers, the Information Desk is located in the Grand Foyer and new Atrium spaces on the ground floor. Ask here for information on anything you need while at the Museum. Lost property The lost property desk is located within the Visitor Lounge in the Grand Foyer entrance. Photography/filming Photography with flash and video recording is permitted in most galleries for private purposes only, using hand-held equipment. Videos may not be used in the Māori cultural performance. Find more information about photography and filming. Shopping The Museum shops are located in the Foyer and new Atrium on the ground floor. Smoking Smoking is not permitted in any area of the Museum at any time. Taxis A free taxi phone is provided in the Grand Foyer entrance. Information Desk staff are also happy to assist. Telephones Telephones are located to either side of the Grand Foyer on the ground floor. Toilets Toilets are located on the ground floor of both main entrances and also available on Level One. Toilets suitable for disabled visitors are also available at these locations. Visitor guide brochures Visitor Guides in English are generally distributed at the cashier desks but are also available in: German French Spanish Japanese Chinese Korean The friendly Museum Staff will be pleased to help any visitors with language needs.