Digital experiences must be thoroughly tested on the same hardware that they will be running on in-gallery. Refer to Hardware for more details.
Experiences must be delivered to the Museum at least six weeks in advance of when they launch in the gallery, exact timing will be agreed upon during the contract phase.
Analytics capture also requires testing before final delivery to confirm that all events are being recorded accurately. Refer to Analytics for more details.
All of Auckland Museum’s digital experiences undergo user testing which the internal Visitor Market Research team lead. Most experiences include 1-2 testing sessions with visitors, after which a report is prepared informing improvements and updates to the user experience. This testing is worked into the timeline and allows all parties to produce the best possible experience for visitors.