Alert!

Auckland Museum is closed temporarily

Tāmaki Paenga Hira Auckland War Memorial Museum will be closed from 10am on Wednesday 12 August in response to our city’s efforts to limit the transmission of the COVID-19 Coronavirus. We look forward to welcoming you back when the city moves back to Level 2 and we are safely able to do so.

See what's tucked away in the basement of the Museum

New behind the scenes tour

See what's tucked away in the basement of the Museum

11.30AM DAILY
$30 PER PERSON

TICKETS MUST BE PURCHASED ONLINE

Don’t miss this once in a lifetime chance to explore the underground world where many of our treasures are stored.

Your guide will reveal how we look after our priceless collections and how they are kept safe for future generations. This is a rare opportunity to see some of the incredible objects that aren’t on display in our galleries and exhibitions. 

What’s waiting for you down there? Book today and find out.

Don’t miss out – limited spaces available.

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Frequently asked questions

 

+Can my child come on this tour?

This tour is suitable for people aged 11 and over. Anyone aged 11 - 13 must be accompanied by a paying adult.

+How many people can attend this tour?

Because you are entering high security areas not usually accessed by the public, no more than 10 people are allowed on each tour. Each tour will be led by a highly trained Museum Guide.

+What should I wear?

Comfortable flat, covered toe shoes are required on this tour as this is a safety rule in collection areas of the Museum, and you will be walking on hard concrete floors.

+Where can I leave my belongings? 

At the start of the tour, you will be taken to a secure area where your belongings will be locked for the duration of the tour. All bags, coats, umbrellas, mobile devices, cameras and anything else carried into the Museum must be stored for the duration of the tour.
 

+Can I take photos and videos on the tour? 

No, it’s not permitted to take photos and videos in the basement of the Museum. We ask that all mobile devices and cameras are left in the secure room provided at the start of the tour.
 

+Is this tour suitable for wheelchairs and walking frames?

Yes it is, but given the smaller spaces of some of the areas this tour goes to, we are only able to accommodate one or two wheelchairs or walking frames per tour. If you or someone in your group is attending in a wheelchair or with a walking frame, please email bookings@aucklandmuseum.com to let us know the date you wish to come, so that we can ensure there is adequate space for everyone.
 

+Where and when do we meet for this tour?

Please meet your tour guide in the Grand Foyer of the Museum at 11.20AM. The tour will commence at 11.30AM sharp. As this tour goes into the non-public parts of the Museum, it is not possible for latecomers to join the tour. Please arrive in plenty of time.

+How long does the tour take?

The tour is 45 minutes but allow an hour. Our guides are always willing to stay afterwards to answer any questions you may have.