Frequently Asked Questions
+Can my child come on this tour?
Children of all ages may join this tour; however, it is most suitable for those aged 8+.
+How many people can attend this tour?
Each daily tour will be hosted by a curator-trained Museum Guide and there is a limit of 10 people per tour.
+Where can I leave my belongings?
Tripods and bags with dimensions greater than 40cm (L) x 15cm (W) x 35cm (H) are prohibited in the galleries and must be checked into a self-service locker, which are located in the Grand Foyer or the Te Ao Mārama South Atrium, before starting your tour.
+Can I take photos and videos on the tour?
Of course, you can take as many photos as you would like on the duration of your tour. Please note that the tour itself and the guide must NOT be filmed or recorded.
+Is this tour suitable for wheelchairs and walking frames?
Yes, the tour is throughout the public spaces and galleries of the museum and is suitable for wheelchairs and walkers (there is no limit per tour).
+Where and when do we meet for this tour?
Please meet your tour guide in the Grand Foyer of the Museum under the Guided Tours banner, outside the Pacific Lifeways gallery, at 10.55PM. The tour will commence at 11.00AM sharp.
+How long does the tour take?
The tour is 1 hour but please allow for some time before and after. Our guides are always willing to stay afterwards to answer any additional questions you may have.